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The views expressed herein are those of the author and do not necessarily reflect those of XOM Reviews
I am one of those poor suckers that got purchased along with Insightbb.com. After hours trying to call, more hours on hold I could never could get a replacement modem put on line. Someone should write a book on poor to miserable service using Comcast as the prime example of how not to do business.
Posted By: dand (99.149.16.×××), on Thursday, May 08, 2008
Thanks for the myspace verification thanks.
Posted By: Poohbaby (74.32.202.×××), on Monday, April 21, 2008
I added a second line about a month ago and comcast turned around and removed my primary line and put a new number and did not even tell me it was done until the lines went dead 2 weeks ago that's when I found out the primary number was changed. Imagine that, giving you a new number and not even telling you it changed.
Posted By: Robert_K. (69.136.159.×××), on Friday, September 07, 2007
I have had nothing but problems with comcast since I've moved. I have the silver package with internet. When I lived at my last place I loved comcast but now I'm really thinking of switching to Direct tv. For the last month we (me my wife and 3 kids) have not had service. Comcast sent out six different techs out and not one of them could fix the problem. Finally two days ago they got it fixed (after a month) but guess what they will not compensate us for the month of complete incompetence. Then on top of all that I found out that I don't have the NFL network anymore! We pay $170 a month for cable and that doesn't even get all the channels. The rep. quoted me $125 but after all the extras (which I had not idea about) it comes to be $45 more. If I was that dishonest in my line of work I would have no business.
Posted By: Dustin_Tharaldson (71.228.250.×××), on Thursday, August 02, 2007
I have had absolutely no problem with my services. I switched from DirecTV and the picture quality is better and the internet service is second to none. I know that every company can have problems at one time or another but alot of what I have read is most likely subscriber's error
Posted By: David_Jones (69.241.82.×××), on Wednesday, June 27, 2007
i wish i still had comcast here in ohio, i miss the fan , the wonderful service calls, and to talk to the tec dep.now i have the biggest ,service cable, an high speed ,they are, and forget about the service, with them after they get your money! much higher priced miss comcast wish you were still here
.
Posted By: carolyn (76.188.159.×××), on Monday, June 11, 2007
TO START WITH IF I COULD CHARGE IN MY BUSINESS FOR TIME THAT HAS NOT COME YET THEN EVEN BETTER CHARGE A LATE FEE F\OR TIME THAT HASNT HAPPENED 9/11/01 SHOULD SPEEK MOUNDS WHO KNOWS IF WEEL GET OUR SERVICE BUT TIME WILL TELL SO WILL COMPETITION YOU WANT WAY TOO MUCH FOR WHAT WE GET & SERVICE? YEH RIGHT MORE LIKE ARGUMENT . LOVE YOUR CUSTOMER 1 MORE BIRD TO FLY!!!
Posted By: CHOCHOLATE_SUNDAY_ON_MOMS_DAY_ (4.229.78.×××), on Sunday, May 13, 2007
My family recent switched to the triple play on comcast and got rid or our direct t.v. What a mistake. Half the time my phone cuts out or if I go to call someone the circuits are always busy. I also have a temp. cable line from my side walk to housr that still was not placed underground although I have made many calls. We have a large amount of small childern in the section along with my own. I find this unsafe but they do not care. I would think twice for anyone looking to switch.
Posted By: Anonymous (68.39.29.×××), on Tuesday, April 17, 2007
i never had so many problems til i signed up with comcast!writin,to iraq, cut out.never get live support,bill is way to high for a brand new computer slower than i ever imanged.never get my e-mails
Posted By: donna_palonis (75.75.155.×××), on Sunday, April 08, 2007
At one time the whole tv screen was the guide (when adelphia ran it)now three quarters of the screen is taken up by advertisment.NOW there's about 2 inches of TV listing.I guess comcast wants me to buy a box.
Posted By: Ron_Meyers (71.61.8.×××), on Saturday, April 07, 2007
We switched over and got the bundle, it has been a very difficult transition. Everyone we speak to at Comcast says something different. We were without phone service which meant our alarm system also was not active for over a week. computer service and tv was also down. I have not been able to access voice mail. No information on how to set up and when I called to get information it was not accurate. Have talked with 4 different customer service reps and each one said something different. I would not recommend this to anyone. Still waiting to see if we ger credit for time lost with computer and phone service down
Posted By: Joan_Watts (75.71.249.×××), on Monday, March 05, 2007
I SUBSCRIBED TO COMCAST ALL THREE AND WHAT A MISTAKE THAT WAS.I'VE GOTTEN A FULL BILL FOR EVERY MONTH FOR THE LAST THREE MONTH,HOWEVER I HAVEN'T GOTTEN A FULL MONTH OF SERVICES YET. WHEN I CALL TECH SUPPORT I ALWAYS HAVE TO LOSE ANOTHER DAY OF WORK TO WAIT FOR THEM,ONCE WHEN I ASK TO SPEAK WITH A MANAGER A GOT CHRIS WHO STATED I COULD DISCONECT ALL MY SERVICES IF I WASN'T HAPPY.THIS IS A DISGRACE.
Posted By: Anonymous (71.234.110.×××), on Sunday, March 04, 2007
they nee3d to give people a break on the bill when they subscribe all three services from comcast
Posted By: carol_white_ (205.188.116.×××), on Tuesday, January 16, 2007
I have no caller id. I have dropped calls. I have no mcfee virus. I've lost my administrative rights since comcast installed their packeage, that turned out to be much more expensive than advertised. A DISASTER
Posted By: SHARON_JOHNSON_(BEAUTIFULJEWEL2@COMCAST.NET) (24.7.60.×××), on Tuesday, December 19, 2006
I am very disappointed in my digital voice service.
I was told and I pay for "caller ID". I had caller ID when I had Bellsouth. Right after they hooked up my new service, I lost my caller ID. They have worked on my system for almost three weeks. I keep getting the run around. I have waited for hours for a tech to show up. Now to pacify me, they told me that it is the other persons fault, not comcast.
I had it then after they worked on my system, I lost my caller ID.
Posted By: Mike_Savinda_(msavinda1@comcast.net) (24.11.134.×××), on Thursday, December 07, 2006
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