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clarkekaren's Profile
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Member Since:Wednesday, August 05, 2009
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1. bigfoot.com  Wednesday, August 05, 2009 @ 3:34:00 PM
Bigfoot Down - No Customer Support or Info
I have been using Bigfoot for years - SOME PAID PERIODS & SOME FREE PERIODS OF TIME. Some similar problems in the past, but short lived. Since at least Sunday, Aug 2 I have received no email, no Customer Support, no info on when/if they will be back on line. I started using Bigfoot "forwarding" because I thought I would never have to change my email address. I have it on business cards & my webiste etc. Now I have to either change my email address (massive headache) or wait to see if they come back on line. I am thoroughly disgusted. I was finally able to login today but when I enter my problem into their online question area (time consuming to cut & paste from my email) I then get a message that my inquiry was not accepted because they are upgrading their accounts to provide me with a better experience. IF THIS IS THE CASE - THEY SHOULD HAVE WARNED ME AT THE VERY LEAST. UNACCEPTABLE TO BE DOWN FOR THIS PERIOD OF TIME. I guess I will change over to "my own domain name" if I can figure out how & hope that it will be somewhat permanent.
clarkekaren
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